+64 9 356 7227
+64 4 470 7717
enquiries [at] theta [dot] co [dot] nz
Founded in 1995, Theta is an information technology consultancy with offices in Auckland and Wellington, New Zealand. Our staff of more than 100 experienced professionals provide services to a growing number of customers throughout New Zealand and Australia.
We work across many industry sectors, helping organisations to select, implement, enhance, maintain and integrate systems.
Our attitude is customer first and we regard our people as our greatest asset.
The company is organised into specialist Practices or Centres of Excellence, headed up by experienced managers. Our services encompass Software Development and Integration, Business Intelligence (BI) and Data Warehousing, Database and System Administration, Energy Consulting and Enterprise Resource Planning. We also cover most areas in between.
Southern Cross Travel Insurance’s new claims management application, built for us by Theta, is now 10 months old. It has been a spectacular success in terms of claims turnaround times and operational efficiencies since its launch in July 2012.
Since launch, the turnaround time for assessing a claim for an SCTI customer has consistently been just one day, even during the winter months that are the peak season for claims volumes for SCTI (most Kiwis and Aussies like to go on holiday during the winter!).
In addition, SCTI’s customers continue to provide unsolicited feedback to us every day, about how impressed they are with our claims and customer service.