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Steve Ashby

Service Delivery Manager

Steve is our Service Delivery Manager.  He oversees delivery while managing our Service Desk and IT Systems Management teams - a growing area of business as customers increasingly outsource time-consuming and operational tasks to focus on their core business.

Steve has more than 23 years IT experience, from hands-on development to consulting and management.  Most recently he was Operations Delivery Manager for Axon, looking after infrastructure and development services around their ITIL-aligned service desk.

Steve is ITIL certified with a keen focus on quality and excellence in service delivery.

Outside of work he is a keen fisherman and likes to spend time camping with his family.

Phone: 
+64 9 356 1945

steve [dot] ashby [at] theta [dot] co [dot] nz

Contact Us

+64 9 356 7227
enquiries [at] theta [dot] co [dot] nz
online form

What our customers say

  • "Greater reporting capability and flexibility gives us a clearer picture of what’s going on across the hotel chain. Daily emails of automated reports have proved a really useful way of sharing information and our customer reports now look more professional.  Most importantly, quicker and more regular access to business information has helped focus our sales team, which in turn will drive additional room nights and revenue."

    Sue Christie, Reservations Development & Yield Manager