Dynamics 365 Practice Lead
Dispatch the right resource at the right time to the right place—with all the tools to succeed the first time.
Dynamics 365 Field Service will improve operational management accuracy, help businesses shift to a paperless process, reduce labour cost, and increase efficiency. It's simple to schedule and manage resources and optimise your service delivery.
Technicians have a complete job and customer data via a mobile application on their devices, even when offline.
Customers can access self-service portals, receive proactive updates, and see real-time technician tracking.
Heads-up, hands-free video calling that allows field technicians to share what they see and get immediate help from offsite experts. Work order details help to keep your technicians informed.
Proactively manage potential service calls by remotely detecting and resolving issues using the Internet of Things (IoT) and predictive maintenance. Optimise your resourcing by increasing productivity and profits by fitting in more appointments per day with optimised routes and assignments all visible on a sophisticated schedule board.
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