December 6, 2015

Strawberries and Pie Me! - new Cure Kids fundraisers

Each year of our participation in the Cure Kids Great Adventure Race brings new and innovative ways to raise funds - all to help researchers continue to find cures and better treatments for Kiwi kids living with potentially life-threatening conditions. We've already raised more than $1,500 in support of our 2016 campaign - here's an update from our latest fundraising activities.

By

Theta

December 4, 2015

Popping the Bubble – Collaborative CRM

In 2000 I attended a presentation by Wolfgang Grulke, who at that time was billing himself as a “futurist”. He had just published a book called 10 Lessons from the Future. He commanded a presence on the stage, was an inspirational speaker and it was riveting stuff, however when he said “In the very near future you will be able to do banking and buy things using your phone” there were audible sighs from some of my banking colleagues who all thought he was barking mad.

By

Theta

November 26, 2015

CRM used as a data cleaning tool

There is often a lot of talk about poor data within CRM systems and sadly this tends to be the case in many instances. However it is possible to make use of the system itself as a mechanism to assist in data cleansing. It might sound anachronistic that bad data sitting in a system can actually use that system to assist in cleansing the data, but it can be done. It is not quite a self-cleaning oven, though. Not yet...

By

Theta

November 25, 2015

Cure Kids fundraising kicks off for 2016 race

We're delighted to again have a Theta team competing in the Cure Kids Great Adventure Race, to be held on 19 March 2016 in Auckland. We've participated every year since 2012, and have raised more than $55,000 over the past five years for Cure Kids.

By

Theta

November 20, 2015

Change management for CRM implementations

As CRM 2016 nears there is a huge amount of technical and application related tweets, blogs and other postings filling the airwaves, the list of the new features in Microsoft Dynamics 2016 is staggering. back on the front line some companies may be struggling with the reality that the introduction of any new system, technology or process involves change. It is evident that some of the new CRM functionality, if embraced, will require a level of change. To illustrate the impact of change I will just highlight one feature of the current Microsoft Dynamics CRM offering and outline what change means in this single context.

By

Theta

November 19, 2015

New Microsoft Dynamics CRM practice rounds out offering

Theta has established a new Microsoft Dynamics CRM practice. This complements our other consulting areas, and is part of a wider suite of services to help customers make the most of new digital opportunities.

By

Theta

November 18, 2015

MicroStrategy version 10 enables big data engine support

MicroStrategy has recently released version 10, their most advanced self-service BI and analytics platform yet.

By

Theta

November 17, 2015

Saving filters using views

In this third short tutorial in the series (did you try the others yet?), Hector Parada shows you how to save filtered lists using views. So grab a coffee and learn a new NAV trick…

By

Theta

November 12, 2015

Customer service in Microsoft Dynamics CRM 2016

The release of CRM 2016 is imminent and there are lots of blogs, tweets and even a few really cool videos doing the rounds, however I would like to put into context one element of what all of these channels are telling us.

By

Theta

November 3, 2015

Microsoft Dynamics NAV: quick entry

In this second short tutorial in the series (did you try the first yet?), Hector Parada shows you how to navigate more quickly and flexibly around Microsoft Dynamics NAV. So grab a coffee and learn a new NAV trick…

By

Theta