Dynamics 365 Contact Center Rapid Start

Better customer service within weeks

Experience a fast and hassle-free setup so your organisation can start using Dynamics 365 Contact Center in a matter of weeks.

We’ve simplified the enterprise-grade Dynamics 365 Contact Center to rapidly deploy a call centre solution to align with the needs of your small-medium sized organisation.

Features

Dynamics 365 Contact Center helps your organisation to unify voice, chat, email, SMS and social channels into a single omnichannel platform.

Ominchannel communication

AI self‑service & virtual agents

AI support for your agents, including suggested responses

Intelligent unified routing

Real‑time transcription, translation & sentiment analysis

Real‑time monitoring & analytics dashboards

Secure platform

Integrate with other Microsoft apps, like Outlook and Teams

Book your product tour

Take a look around Dynamics 365 Contact Center in our 30-minute guided session

Interactive, hands-on session
View a call centre in operation - from bot to agent, case management, and call completion
Check out automatic call routing
See how call transcription and sentiment analysis works
Suitable for technical and non-technical users
Explore other add-ons, including live chat and customer portals

FREE

30 minutes

Small-medium sized organisations considering an upgrade from existing software or setting up from scratch.

Rapid start implementation

Get up and running with Dynamics 365 Contact Center in just a few weeks

Business and technical workshops
Fast out-of-the-box setup
Standard integration to Microsoft desktop apps
Fixed price and scope engagement (licensing costs excluded)
User training
Support and documentation

$25,000+GST

2 weeks

Small-medium sized organisations that have outgrown existing systems, need more functionality and want a solution that helps them scale service management and productivity through AI.

This solution requires your organisation to also have Dynamics 365 Customer Service, Salesforce or ServiceNow. View more information about our Dynamics 365 Customer Service Rapid Start offer.

T&Cs apply: Subject to availability, valid in NZ only.

Benefits of working with us

Leading Microsoft Solutions Partner with a designation in Business Applications and specialisation in Small and Midsize Business Management.

Friendly, knowledgeable team of Dynamics 365 specialists - across all products.

Extensive background spanning many industries, including professional services, utilities and government.

A fixed scope engagement keeps costs under your control.

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