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D365
Dynamics 365 Contact Center —Rapid Start
A fast, lightweight deployment of Dynamics 365 Contact Center for small-medium sized organisations.
Better customer service within weeks
Experience a fast and hassle-free setup so your organisation can start using Dynamics 365 Contact Center in a matter of weeks.
We’ve simplified the enterprise-grade Dynamics 365 Contact Center to rapidly deploy a call centre solution to align with the needs of your small-medium sized organisation.
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Features
Dynamics 365 Contact Center helps your organisation to unify voice, chat, email, SMS and social channels into a single omnichannel platform.
Omnichannel communication
AI self‑service & virtual agents
AI support for your agents, including suggested responses
Intelligent unified routing
Real‑time transcription, translation & sentiment analysis
Real‑time monitoring & analytics dashboards
Secure platform
Integrate with other Microsoft apps, like Outlook and Teams
Book your product tour
Take a look around Dynamics 365 Contact Center in our 30-minute guided session
Interactive, hands-on session- View a call centre in operation - from bot to agent, case management, and call completion
- Check out automatic call routing
- See how call transcription and sentiment analysis works
- Suitable for technical and non-technical users
- Explore other add-ons, including live chat and customer portals
FREE
30 minutes
Small-medium sized organisations considering an upgrade from existing software or setting up from scratch.
Rapid start implementation
Get up and running with Dynamics 365 Contact Center in just a few weeks
- Business and technical workshops
- Fast out-of-the-box setup
- Standard integration to Microsoft desktop apps
- Fixed price and scope engagement (licensing costs excluded)
- User training
- Support and documentation
$25,000+GST
2 weeks
Small-medium sized organisations that have outgrown existing systems, need more functionality and want a solution that helps them scale service management and productivity through AI.
This solution requires your organisation to have an existing Dynamics 365 Customer Service, Salesforce or ServiceNow environment.
T&Cs apply: Subject to availability, valid in NZ only.
Benefits of working with us
Leading Microsoft Solutions Partner with a designation in Business Applications and specialisation in Small and Midsize Business Management.
Friendly, knowledgeable team of Dynamics 365 specialists - across all products.
Extensive background spanning many industries, including professional services, utilities and government.
A fixed scope engagement keeps costs under your control.
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