We create clean, lean user experiences backed by great strategy and great designers
Using established methodologies, we deliver design services tailored to the needs of your project and customers. We work our creative magic on all kinds of projects – whether it's a new product or you want to enhance your BI dashboards and other internal systems.
Building for success
Every project is unique, and a project set up for success will have a high-level understanding of your organisation and customers' needs before kick-off. We'll work with you to define scope, with a project methodology that suits your team, technology and project/product status.
User interviews or workshops
User testing on new or existing products
Design sprints or UX vision development
Customer journey mapping
Information/data and strategy auditing
Research and discovery
We work with you to conduct user research and discovery. By understanding your organisation, its goals, customers and existing data, we can take the first step towards creating meaningful change.
Deep diving into the customer journey, content and experience channels will help map opportunities for service improvement. We’ll work with you to refine or design services with your organisation’s goals and customers in mind,
User journey mapping
Create and test prototypes of products and services so you can move into development, confident you’re meeting the needs of your customers.
Thorough usability testing ultimately delivers the intended outcome. It’s also a useful checkpoint to help you understand why existing products or services are not meeting all objectives.