
September 4, 2025
Delivering Successful Projects in the VUCA World: Embracing Adaptability

In today's rapidly changing and unpredictable world, often described as VUCA (volatility, uncertainty, complexity, and ambiguity), I've noticed a fascinating shift in how we approach projects. There's been a lot of buzz about Agile frameworks, kanban boards, and our latest friend, GenAI. Yet, I've learned that the true magic happens when organisations and individuals are willing to learn, unlearn and adapt continuously.
Power of agility and adaptability
In my journey, agility is less about the rigid frameworks and more about how my team and I respond to challenges. We often face obstacles, and I've found that navigating these with an adaptable mindset makes all the difference. In the consultancy landscape, clients often demand strict adherence to plans, but I've seen that flexibility in revisiting and updating these plans helps keep them effective and relevant.
Albert Einstein's notion resonates with me: "You can't use an old map to explore a new world". Planning, therefore, should be adaptive, always open to reassessing strategies and goals. I've embraced the hybrid models, using continual improvement principles and Shu-Ha-Ri concept, where, together with clients, we evolve from learning (Shu) through detachment (Ha) to innovation (Ri).
Role of leadership
Leadership, in my experience, goes beyond just leveraging tools like GenAI or drafting up documentation. It's about creating an environment where my team feels empowered and connected. I've seen firsthand how fostering innovation and continual learning transforms project goals into collective team achievements.
Key takeaways
Thriving in a VUCA world demands a combination of tools, teams and leadership. But what I've truly seen is that adaptability is the catalyst for success, allowing both organisations and individuals to flourish amid change.
Impact on New Zealand organisations
For New Zealand organisations, this adaptability is crucial. It's shaping how we deliver projects by ensuring we're not just following a plan but are open to seeing it evolve based on new information and insights. This approach has not only improved outcomes but also strengthened relationships with our customers, making our deliveries more aligned with their dynamic needs.